Fort Street High School

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Telephone02 8585 1600

Student Support Officers

Student support officers (SSOs) work in schools to enhance the wellbeing and learning outcomes of students. They come from a diversity of backgrounds. An SSO may have a diploma or higher qualification in social work, youth work or other related discipline such as community service. They all have experience working with young people to improve their wellbeing and mental health. SSOs work closely with the school counselling service and the school’s wellbeing team.

Student Support Officers

SSOs support the implementation of the school’s whole-of-school approach to wellbeing, helping students develop social and emotional skills through targeted strengths-based programs and strategies that build resilience, coping skills and positive relationships working with students one-on-one or in small groups. 

They also have a pivotal role in working collaboratively with external and other government agencies in their support of students and their families. Students might be referred to the SSO for support in areas such as bullying, developing self-esteem, resilience, conflict resolution or to be connected to local external support and youth services.

At Fort Street we currently two SSO’s onsite:

Ms Katie Mann: Wednesdays and Fridays

Ms Rose Dooley: Monday to Friday

Students who wish to see the SSO can self refer to their office Monday to Friday at recess and lunch. Please speak to the year advisor or front office staff if you are unsure where the SSO room is located.

Online Resources for students

Online Resources for Parents and Carers